Friday, September 17, 2010

I eat out most of the time, almost everyday and I very rarely have issues dining out. I don't usually complain if there is a delay in the food order coming out of the kitchen or something does not come out the way I ordered it and I would never cause a fuss unless absolutely necessary.

Last week, we had a really early dinner at Chicken Rice Corner @ Tropicana City Mall.


The pictures on the menu made my mouth watery and I ordered the Roasted Chicken Rice Set.


This is the Roasted Chicken Rice Set as advertised.


And this was what I got! Smiley

As you can see, the portion size was less than half of what was pictured! I was like, "Huh? The chicken looked as if it had been smashed!" Now picture it 50% smaller. Would you be a happy customer?

Yes, I was livid.

If you provide pictures of your dishes then they should be served as to what it is portrayed in the menu. Don't make false claims on the menu about portion sizes! If you want to reduce the size of the portions, decrease the price! Smiley

I didn't take out my anger on the waiters. Sure, the waiters work at the same establishment and may represent the food too, but they didn't cook the meal. It's pretty easy to lay into a waiter. It's also not a nice thing to do.

I already ate here, so it's almost too late. But it's never too late to not come back!!!


Anyway, I will send the restaurant an email and let's see what the response is.



First Commenter
♥~*~♥~*~♥

73 comments

LadyJava said... @ 17/9/10 8:28 PM

:* :* :*

elai said... @ 17/9/10 8:28 PM

:* :* :*

LadyJava said... @ 17/9/10 8:30 PM

WTF! The portion looks like 1/2 size!!!

LadyJava said... @ 17/9/10 8:30 PM

I would be livid too Mon!!! wah don't eat again there lah.. cheat you lah!

LadyJava said... @ 17/9/10 8:31 PM

would be be interesting how they handle your complaint dearie.. let see if they give you meal voucher.. lol!

elai said... @ 17/9/10 8:31 PM

hey mon! :* :* :* :*

Caroline said... @ 17/9/10 8:36 PM

=-O =-O =-O

Bella Enveeus said... @ 17/9/10 8:39 PM

i hear you sweetie.. had the same experience before too.. with the same restaurant - tho at a diff outlet.. hmph! maybe u SHOULD go email them..

elai said... @ 17/9/10 8:56 PM

I would be mad as well, mon! >:o >:o >:o >:o >:o

elai said... @ 17/9/10 8:58 PM

i understand y your angry!

Nessa said... @ 17/9/10 9:47 PM

aiyoh... so smallnya d portion... tsk, tsk, tsk! I'd be angry too, on! >:o >:o

ive been to Tropicana Mall once... so, so i think the place. I had nasi lemak at this place called Otak-Otak... nice decor, food oso not bad la. :)

Vera said... @ 18/9/10 1:00 AM

Aw, that's false advertising! I hate it when restaurants do that. :(

Mariuca said... @ 18/9/10 8:40 AM

:-D :-D :-D :-D :-D

Mariuca said... @ 18/9/10 8:41 AM

Monica! He he told ya I'll come visit TUO from London woot! Stupid chicken rice shop, no need go there again and if I were u sure throw tantrum edi.. abaden, don trick ppl la!! >:o >:o >:o

Mariuca said... @ 18/9/10 8:42 AM

Missing all ur chops but it's okay, see u on the 1st of Oct, hugs and love!!! :* :* :* :*

Caroline Ng May Ling said... @ 18/9/10 8:50 AM

omg! that is so teruk!

ayie said... @ 18/9/10 9:46 AM

>:o >:o >:o

what's that?!!!

cheat!!

ayie said... @ 18/9/10 9:46 AM

not worth the money you pay and very bad serving

ayie said... @ 18/9/10 9:47 AM

anyway mon enjoy your weekend... i finally get to have a little time to blog

gagay said... @ 18/9/10 9:57 AM

=-O =-O =-O =-O =-O =-O =-O

gagay said... @ 18/9/10 9:58 AM

>:o >:o >:o >:o >:o

gagay said... @ 18/9/10 9:58 AM

=-O =-O =-O =-O =-O

gagay said... @ 18/9/10 9:59 AM

tooo bad te mon!!! :'( :'( :'( :'( :'(

gagay said... @ 18/9/10 10:00 AM

this isn't good!!! >:o >:o >:o >:o

gagay said... @ 18/9/10 10:00 AM

LOL @ If you provide pictures of your dishes then they should be served as to what it is portrayed in the menu. Don't make false claims on the menu about portion sizes! If you want to reduce the size of the portions, decrease the price! Smiley :-D :-D :-D :-D :-D

gagay said... @ 18/9/10 10:00 AM

dun eat there again!!! :-D :-D :-D :-D :-D

*Michael said... @ 18/9/10 3:26 PM

:* :* :*

*Michael said... @ 18/9/10 3:26 PM

Hi Mon! 8-)

*Michael said... @ 18/9/10 3:27 PM

The menu looks good

*Michael said... @ 18/9/10 3:27 PM

Quite common for this to happen to have lesser than advertised. :'(

*Michael said... @ 18/9/10 3:28 PM

Definitely will be a marketing strategy if the other way round...

Kriscell said... @ 18/9/10 3:36 PM

If you got the chance can try Singapore Chicken Rice too! :)

Rizal said... @ 18/9/10 4:25 PM

Olla Mon.

Wahhh.. teruk betul. Menu nampak sungguh menyelerakan. Realiti = Hidangan Makanan yang sungguh Tak Bermaya. Makanan itu Sungguh Sedut (The Food is Suck!)

It feels like watching a movie hoping for a good time based on preview but turns out to be a bad one.

No tomatoes. Hey Mon, maybe since you like to eat out, you should make a new blog about makan-makan call "BelacanBusuk.com" much like "RottenTomatoes.com" Hehe.


Sabar Ye Mon, Happy Weekend

Life Ramblings said... @ 18/9/10 9:54 PM

i'd be very pissed off when things like that happened. false advertising will only turn customers away and give the business a bad reputation.

Jheriz said... @ 19/9/10 3:19 AM

everything seems to be downsizing but that size of serving should be placed on their appetizer size menus lol.... anyways I named your blog as one of Beautiful Blogger Award. I bet you already have few awards.. ;)

[Mike ] said... @ 19/9/10 7:56 AM

Oh...come on. They are just trying to help you lose some weight. Be positive about it... =-O

Monica said... @ 20/9/10 4:16 PM

LJ! :* :* :*

Monica said... @ 20/9/10 4:17 PM

that's why la! >:o >:o >:o

Monica said... @ 20/9/10 4:17 PM

yeah we won't eat there again!

Monica said... @ 20/9/10 4:22 PM

haha no need meal voucher la...anyway, I've sent an email to them.. *DONT_KNOW* *DONT_KNOW* *DONT_KNOW*

Monica said... @ 20/9/10 4:22 PM

hey Elai! :* :* :*

Monica said... @ 20/9/10 4:28 PM

yeah! >:o >:o >:o

Monica said... @ 20/9/10 4:32 PM

I'm glad u understand Elai :)

Monica said... @ 20/9/10 4:32 PM

=-O =-O =-O Caroline!

Monica said... @ 20/9/10 4:33 PM

memang teruk! :(

Monica said... @ 20/9/10 4:37 PM

u too!? =-O =-O oh I emailed them edi!!

Monica said... @ 20/9/10 4:59 PM

yeah so small kan! where got enuff?! >:o >:o
ohh ok Nessa, next time I go Otak-Otak, I will try their nasi lemak :)

Monica said... @ 20/9/10 5:02 PM

yeah Vera...false advertising indeed! :(

Monica said... @ 20/9/10 5:02 PM

yeah GG! :( :(

Monica said... @ 20/9/10 5:13 PM

what to do? I already ate here GG :-E :-E :-E

Monica said... @ 20/9/10 5:14 PM

haha GG...why la LOL? :-D :-D *DONT_KNOW* *DONT_KNOW* *DONT_KNOW*

Monica said... @ 20/9/10 5:15 PM

yup, we won't eat there again! :-D :-D

Monica said... @ 20/9/10 5:24 PM

Mariuca!!!! yay thanks for visiting TUO from London.. I'm so glad to see u here! :* :* :*
that's why la..yeah ok we won't go there again! >:o >:o >:o

Monica said... @ 20/9/10 5:25 PM

ok see u, hugs & love!!! :* :* :* :*

Monica said... @ 20/9/10 5:26 PM

hahaha GG.. why la =-O =-O =-O? so cute!

Monica said... @ 20/9/10 5:27 PM

Ayie!!

Monica said... @ 20/9/10 5:29 PM

yeah.. totally not worth the money!!

Monica said... @ 20/9/10 5:30 PM

thanks for dropping by sweetie...I hope u had a great weekend! :* :* :*

Monica said... @ 20/9/10 5:31 PM

Hi Michael! :* :* :*

Monica said... @ 20/9/10 5:38 PM

good job on the menu!

Monica said... @ 20/9/10 6:05 PM

Those pictures are false advertising. Hmmph.

Monica said... @ 20/9/10 6:07 PM

I'd love to try Singapore Chicken Rice, Kriscell! :)

Monica said... @ 20/9/10 7:19 PM

Olla Rizal! yeah so teruk kan! I was wondering what happened to the chicken too..maybe the chicken tak cukup makan or what *DONT_KNOW* *DONT_KNOW* *DONT_KNOW*

hahaha yeah no tomatoes.. but I don't mind at all :-D :-D

hey I kinda like BelacanBusuk.com...ROTFLMAO!!! ok, sabar sabar... thanks Rizal! :)

Monica said... @ 20/9/10 7:20 PM

tell me about it LR!! :(

Monica said... @ 20/9/10 7:24 PM

Haha, exactly! :-D
awwww... thanks so much for the Beautiful Blogger Award, Jheriz! u are so sweet! :* :* :*

Monica said... @ 20/9/10 7:48 PM

losing weight is a different story. being positive is yet another story. this is robbing innocent customers in a broad day light and no one wants to be cheated. I'm sure u don't want to be part of it too *DONT_KNOW* *DONT_KNOW* *DONT_KNOW*

If I want to lose some weight, I won't order chicken rice. I need to gain weight...

foongpc said... @ 21/9/10 1:45 AM

OMG!! What you get and what is depicted on the menu is so different!!!

foongpc said... @ 21/9/10 1:46 AM

I will also complain like that!! So horrible! Never go back there again!

foongpc said... @ 21/9/10 1:48 AM

Yes I'm most interested to see what's their response! Do get back to me on that! : )

Monica said... @ 23/9/10 2:25 AM

ya lor Foong!! >:o >:o >:o

Monica said... @ 23/9/10 2:25 AM

yeah we won't eat there again!

Monica said... @ 23/9/10 2:27 AM

no response yet Foong! *DONT_KNOW* *DONT_KNOW* *DONT_KNOW*

lelong said... @ 16/1/11 3:23 AM

the rules of marketing....hahahahaha....the restaurant scam....

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